Echora Support

A quiet, private space for your thoughts.

Need help? Email us at echora.support@icloud.com. We read every message and reply as soon as we can.

Getting started

Echora lets you capture whatever's on your mind by text, voice, or photo. Your entry is saved instantly. If you allow AI features, transcription, tags, related ideas, Review, and Daily Review run quietly in the background after you save — so they may take a few seconds to appear. Current photos are stored as private attachments and are not sent for AI image analysis. Your thought is always kept, even if an AI step is delayed.

Common questions

Why don't tags or related ideas show up right away?

AI organization happens in the background after a thought is saved. It usually finishes within a few seconds, but can take longer when the service is busy. Your original entry is never lost while this happens.

How do I manage or cancel Echora Pro?

Echora Pro is billed through your Apple Account. You can manage or cancel it anytime in your Apple Account subscription settings: https://apps.apple.com/account/subscriptions. Cancel at least 24 hours before the end of the current period to avoid the next renewal.

How do I delete my account and data?

Open Echora, go to Settings, open the Legal section, and tap Delete account. See Delete Account for full details. Deleting your account does not automatically cancel an Apple subscription — cancel that separately in your Apple Account settings.

Is my data private?

Yes. Echora does not sell your data, does not show ads, and does not use third-party advertising trackers. Read the Privacy Policy for the full picture.

Contact

For any question, request, or bug report, email echora.support@icloud.com.